How can we help you today?

SMS delivery is typically instant (within 10-30 seconds). However, delivery time can vary depending on:

• The service you're verifying (some services have delays)
• Country and operator selected
• Current network conditions

If you don't receive an SMS within 20 minutes, you can cancel the order for a full refund.

No, each virtual number can only be used for one verification. After receiving the OTP, the number becomes inactive. This is a security measure to ensure:

• Your privacy and security
• Fair usage for all customers
• Compliance with service provider terms

For multiple verifications, you'll need to purchase separate numbers.

We accept various payment methods including: All payments are secured with 256-bit SSL encryption.

Our service is legal in most countries when used for legitimate purposes such as:

• Privacy protection
• Testing applications
• Verifying services that require phone numbers

However, we do not support or condone illegal activities. Users are responsible for complying with local laws and the terms of service of the platforms they're verifying.

Note: We cannot provide legal advice. Please consult with legal counsel in your jurisdiction.

Refunds are available in the following cases:

• No SMS received: If you don't get the OTP within 20 minutes
• Wrong number: If you purchased the wrong country/service
• Technical issues: If our service is at fault

To request a refund:

1. Go to your order history
2. Click "Request Refund" on the failed order
3. Select the reason and submit

Refunds are processed within 24 hours to the original payment method.