Our Privacy Commitment
We protect your data with industry-standard security measures and never share your personal information without your consent.
1. Introduction
This Privacy Policy explains how OTPSim collects, uses, and protects your personal information when you use our virtual number service.
2. Information We Collect
We collect minimal information necessary to provide our services:
Account Information:
- Email address
- Password (encrypted)
- Account preferences
Service Usage:
- Virtual numbers requested
- Countries and services selected
- Transaction history
- Payment information (processed securely)
What We Don't Collect
We do NOT collect or store:
- SMS message content
- Personal identification documents
- Contact lists
- Location data (unless provided)
- Sensitive personal information
4. How We Use Your Information
We use your information only to:
- Provide and improve our services
- Process your transactions
- Send service notifications
- Prevent fraud and abuse
- Comply with legal obligations
5. Data Protection
We implement security measures to protect your data:
- End-to-end encryption
- Secure servers
- Regular security audits
- Limited employee access
- Data minimization practices
6. Data Retention
We retain your data only as long as necessary:
- Account data: Until account deletion
- Transaction records: 1 year for legal compliance
- SMS content: NOT STORED - deleted immediately after delivery
- Logs: 30 days for security monitoring
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
8. Third-Party Services
We use trusted third-party services for:
- Payment processing (Stripe, PayPal, etc.)
- Server hosting
- Email delivery
These services have their own privacy policies and only receive necessary information.
9. Cookies & Tracking
We use essential cookies for:
- Session management
- Security features
- Basic analytics
We do not use tracking cookies for advertising.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy. We will notify you of significant changes via email or website notice.
12. Contact Us
For privacy-related questions or requests:
- Email: privacy@otpsim.xyz
- WhatsApp: +92 348 4262861
- Contact Form: Contact Page
Our Privacy Promise
We don't read your SMS. We don't sell your data.
We don't track you across websites. Your privacy is protected.